Approvals that follow your policy
Define approval policies that route projects to the right approver by amount, property, or category—consistent every time.
Property operations platform
Property operations, unified across your portfolio
FacilIQ connects projects, policy-based approvals, tasks, and audit trails in one workspace—built for multi-property real estate operators.
How work moves through FacilIQ
A single operational workflow from intake to resolution—with approvals and accountability built in.
- Step 1
Request
A maintenance need or operational request is captured with property context.
- Step 2
Project
Requests become trackable projects assigned across your portfolio.
- Step 3
Policy-based approval
Approval policies route decisions to the right role—no ad-hoc email chains.
- Step 4
Action & resolution
Approved work moves to tasks with clear ownership until resolved.
- Step 5
Audit trail
Every step is logged—who acted, when, and under which policy.
Built for how property teams actually operate
Core capabilities grounded in the platform—not marketing promises.
Role-based access & multi-property hierarchy
Organize properties, portfolios, and teams with granular roles so people see only what they need across your org.
Everything auditable
A complete audit log captures creates, updates, approvals, and actions—so operational history is always traceable.
Org-branded workspace
Apply your organization’s accent color and identity so teams work in a workspace that reflects your brand.
One platform, many asset types
FacilIQ supports the property types real estate operators manage—each with its own hierarchy and workflows.
Multifamily
Residential communities with unit-level maintenance, common-area work, and vendor coordination across buildings.
Commercial office
Office portfolios where tenant requests, building systems, and facilities teams need a shared operational queue.
Retail
Storefront and shopping-center environments with high-visibility repairs and time-sensitive vendor dispatch.
Industrial
Warehouses and distribution sites with equipment upkeep, safety-related projects, and site-level accountability.
Mixed-use
Combined residential, retail, and office assets under one org hierarchy with property-specific routing.
Operational readiness, by design
FacilIQ is built with the structural traits property operations teams need—permissions, policies, isolation, and traceability—without overstated compliance claims.
Role-based permissions
Access is scoped by role and organization membership—teams operate within defined boundaries.
Audit logging
Platform events are recorded so you can review who changed what, and when.
Tenant isolation
Each organization’s data is isolated—built for multi-tenant operations from the ground up.
Configurable approval policies
Approval rules are defined in the product, not improvised in inboxes—consistent routing at scale.